Privacy Policy

List & Hire is committed to protecting your personal information and handling it responsibly.

1. Information We Collect

Information You Provide

• Account details (name, email, phone number, address)
• Identity verification (handled securely by third parties)
• Financial information (handled securely by third parties)
• Profile and listing details
• Messages, reviews, and transaction records

Information Collected Automatically

• Device and browser details
• Usage and activity data
• Location information (where permitted)
• Cookies and tracking data

Information from Third Parties

• Identity verification providers (Stripe)
• Payment processors (Stripe)
• Analytics and support tools

2. How We Use Your Information

• Operate and manage the platform
• Process bookings and payments
• Communicate with users and provide support
• Improve services and user experience
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Other users (for booking coordination)
• Service providers (payments, hosting, analytics)
• Authorities where required by law

4. International Data Transfers

Some service providers operate outside Australia. We take reasonable steps to ensure your data is protected.

5. Data Security

• Encryption of data
• Secure infrastructure and access controls
• Monitoring systems

6. Data Retention

We retain personal information only as long as necessary for business and legal purposes.

7. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion
• Opt out of marketing

8. Cookies

We use cookies to improve functionality, analyse usage, and personalise your experience.

9. Third-Party Links

We are not responsible for third-party privacy practices.

10. Children's Privacy

This platform is not intended for individuals under 18.

11. Marketing

You can unsubscribe from marketing communications at any time.

12. Updates

We may update this policy periodically.

13. Contact

Support: support@listandhire.com